As featured on 9News · Australian-built

The only Aussie-built
AI restaurant
receptionist.

Take more orders, grow revenue, and take back every customer you've been losing to a ringing phone.

Answers every call, multiple at once100+ languagesFrom $3.50/hrNo commissions, ever
As
seen on
Nine News
Never miss a callZero commissionsUnlimited callersWorks 24/7From $3.50/hrFree while closed100+ languagesNo new hardwareNever miss a callZero commissionsUnlimited callersWorks 24/7From $3.50/hrFree while closed100+ languagesNo new hardware
The rush-hour trade-off

During rush hour, you can't do both.

Answer the phone and serve tables in house.

DineLine AI captures every call, multiple at once, so you can serve customers in house, uninterrupted. While we send new orders straight to the kitchen.

Turn every call into revenue

A server answers one call at a time.
DineLine AI answers multiple.

Knows your voice

So your regular customers get the same warm experience they already expect, every time they call.

Knows your menu

Every deal, offer and upsell learnt, explained accurately, priced correctly, sold like your best staffer.

Knows your floor

Hands the caller to a real server in house the moment a human touch is needed.

130%
your return on investment
−30%
delivery apps
+30%
DineLine AI
Your return on investment

Keep the 30% the delivery apps take.

Takeaway and delivery platforms charge up to 30% commission on every order, and once your other costs come out, there's barely any profit left. DineLine AI never takes a cent. You capture every call and keep every dollar, so the 30% you'd hand a delivery app comes straight back to you, a return of more than 130% on every order.

When a customer can't get through, they call your competitor instead.

They don't wait on hold, they dial the restaurant down the road. Take back your customers with DineLine AI. Start your free two-week trial today.

Start your free two-week trial
Your newest hire

Your front of house that always shows up.

Fully trained from day one. Never calls in sick, never puts a caller on hold, never misses a call.

Answers before the second ring

No hold music, no ring out, no calls lost to your competitors because you didn't pick up. DineLine AI answers every time someone calls, especially on a Friday night rush.

LATENCY · 600MS

Speaks your customer's language

DineLine AI speaks over 100+ languages, so you never have an order lost in translation again. Your customers can order in the language they're most comfortable in, and get it right every time.

G'day
AUSTRALIAN · EN-AU

Free when you're closed

$3.50 per hour when open, and free when you're closed. Works 24/7 for bookings and questions. So your business answers whether you're there or not.

Booking confirmed
TABLE FOR 4 · 7:30PM

From phone to kitchen

Customers call to make an order, DineLine AI takes it from phone, to docket, straight to the kitchen. So you can focus on your customers and your cooking.

PHONEKITCHENSERVED
ON THE PHONEIN THE KITCHEN

No more fraudulent orders

Customers can pay for takeaway via Apple Pay or Google Pay before they arrive, so you never have an unpaid order left at the end of the night again.

Paid in advance
APPLE PAY · GOOGLE PAY
Increase revenue. Reduce missed orders.

Compatible with your restaurant, whatever you serve.

Unlimited callers at once

Everyone gets through, even at the Friday-night peak, with no busy tone and nothing to upgrade.

Speaks every language

Greets each caller in their own language and translates your menu, so nothing gets lost.

Keep your number

Nothing to change. Your customers keep calling the same number they always have.

Knows your menu

Talks through extras, allergens, prices and policies, just like your best staffer would.

Gentle upselling

Suggests the sides and deals that suit each order, in your style, and never pushy.

Knows when to pass to real staff

Happily hands the caller to a real team member the moment a human touch is needed.

No extra hardware

Works with the phone, tablet and docket printer you already have. Nothing new to buy.

Builds your customer list

Quietly gathers customer details for you, so you can welcome them back another time.

Takes payment at order

Customers can pay before they arrive, so you never make an unpaid order.

Stop losing orders to a ringing phone.
Start your free two-week trial
No new setup required

From call to kitchen in one ring.

No new hardware. No new number. No missed calls. Here's how every order flows.

1
Customer calls your number
Your existing line or a DineLine AI virtual number.
2
DineLine AI takes the order
Confirms items, options & pricing from your menu.
3
SMS confirmation sent
The customer gets their order by text.
4
Shows on your tablet / POS
Ready to accept, no missed calls, no confusion.
5
Prints in the kitchen
Hardcopy docket with every special request.
The latest from DineLine

New features.

More control over every call.
More confidence in every order.

01
Guaranteed payments

Get paid before you start cooking

With Guaranteed Payments, DineLine can collect payment as part of the phone ordering process, helping protect your restaurant from fake orders, no-shows and unpaid pickups.

Choose whether payment is optional or required before preparation begins. Customers simply pay securely from their mobile, and your team knows when the order is ready to go.

02
Custom call flow

Make every call sound like you

Custom Call Flow lets you shape what DineLine says at the moments that matter, from the greeting and pickup or delivery questions to payment, wait times and the final sign-off.

Keep the conversation structured and efficient, while giving every call more of your restaurant’s personality.

03
Kitchen routing

Right order. Right kitchen. Automatically.

DineLine automatically splits each order and sends every item to the right kitchen, prep station or printer.

Pizzas to pizza. Fried items to the fryer. Drinks to the bar. Each team sees only what they need, keeping service faster, cleaner and better organised.

04
Standalone or integrated

Complete voice ordering. Standalone or integrated.

DineLine AI is a complete, end-to-end voice ordering system built for restaurants, from answering the call and taking the order through to payment and kitchen printing.

Use DineLine as a standalone system, or connect it with your existing POS and restaurant technology. No need to replace what already works.

05
Australian voices

Aussie voices that sound genuinely Aussie

Choose from a vast range of natural Australian voices with different ages, personalities, accents and speaking styles, from relaxed and playful to warm, polished and professional.

With authentic Australian tone, expressions and vernacular, DineLine can sound like your restaurant belongs here, because it does.

06
Your restaurant’s voice

A voice that sounds like your restaurant

Choose from a huge range of natural, expressive voices to match your restaurant’s personality: fun, playful, warm, polished or professional.

From relaxed Aussie voices using local expressions to refined Australian or ethnic accents, DineLine lets you give your restaurant a voice that sounds uniquely yours.

Stop missing calls during rush hour

Every call answered while your team stays on the floor.

Here's a typical Friday night. Every call handled, while nobody picked up a handset.

Live · tonight's service
Service feedFri · 19:42
Inbound
Calls received
40
4.7%
Captured
Orders confirmed
28
8.0%
Reservations
Tables booked
12
12.2%
See it answer your phone, free for two weeks.
Start your free two-week trial
Trusted by restaurants · Featured on 9News

Aussie kitchens already run on DineLine AI.

As we’ve trialled it, orders go straight to a tablet from someone calling from home or in the car, and we just print them out like any other ordering system. They can even pay for their takeaway before they arrive via a link.

Rocco DeAngelis
Rocco's Pizzeria · Adelaide

One of the most attractive features of DineLine AI is the set-up, incredibly easy. Just take a photo of the menu, upload it, and that’s it. If the information is on the menu, the system can sell it.

Frank Hannon-Tan
Amalfi Pizzeria · Adelaide

When customers phone through, there isn’t really a wait period. Multiple customers can phone through at once.

Bella
Restaurant Operations Manager · Sydney
Australian made

Take more orders. Grow revenue. Take back your commissions.

Australian made and built right here by DineLine AI, a game-changing restaurant phone, designed for Aussie menus, accents and the way your customers actually order. Already answering for restaurants coast to coast.

100%
Aussie-built
9News
Featured
Coast to coast
Venues & growing
Start your free two-week trial
Two weeks free · No commissions, ever
Map of Australia, DineLine AI restaurants
Adelaide
Amalfi Pizzeria
Rocco's Pizzeria
Sydney
Blue Bells
Loved by restaurants nationwide across Australia

What makes it so special? Hear it for yourself.

Pick a cuisine and hear how DineLine AI greets your callers. Then call to try it live, free, no sign-up.

PizzaItalianChineseFish n ChipsIndianChickenBanh MiBurgersThaiCoffee
Now trialling · Pizza
READY

Thanks for calling Tony's Pizzeria, hand-tossed or thin crust tonight?

The maths is simple

15 missed calls a day is thousands in lost orders.

DineLine AI answers every call for $3.50/hr. No commissions, ever. Here's the arithmetic.

Open hours / week70 hrs
Phone orders / week400
Average order value$32
vs a human receptionist
$2,400
saved every week
vs 30% delivery-app fees
$3,840
kept every week
Estimated first-year impact
DineLine AI costs ~$50/wk on this volume
$324k
Real restaurant testimonials

“We needed something that can answer the phone.

R
Rocco
Rocco's Pizzeria
Book a demo

Partner with us to capture every booking.

Hundreds of restaurants are joining DineLine AI to take care of their rush-hour phone line, so they can serve customers uninterrupted.

Maximise revenue
Capture every booking opportunity 24/7 without adding headcount or payroll.
Reduce staff stress
Let your team focus on the guests in front of them, not the ringing phone.
Seamless integration
Works with your POS, tablets and existing phone number in minutes.
Own your customer data
DineLine AI means you know your customers, and you keep their data.
DineLine AI

DineLine AI, Demo call

30 minWeb conferencing details on confirmation

We'll show exactly how DineLine AI answers calls, takes orders and books tables for a restaurant like yours, no strain added to your team.

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FAQ

Questions, answered.

Can I keep my current restaurant phone number?+

Yes. DineLine AI works with your existing business number, so customers keep calling the same number, no changes, no updated marketing.

Can DineLine AI handle multiple callers at once?+

Yes, unlimited simultaneous callers. No busy tone, ever, at any rush. Every caller answered in one ring.

Can customers be transferred to a real staff member?+

Absolutely. DineLine AI transfers the caller to a real person whenever it's requested.

Can DineLine AI take orders in any language?+

DineLine AI handles 100+ languages natively, detecting and switching automatically, and even translating your menu.

Do I need to type my menu in?+

No. Upload your menu and DineLine AI ingests, structures and learns every item, option, allergen and price.

Can I adjust wait times or pause orders during busy hours?+

Yes. Fine-tune wait times, pause ordering in a rush, and adjust greeting, tone and style from your settings.

Can DineLine accept payment for orders placed by phone?+

Yes. DineLine can securely request payment from the customer as part of the phone ordering process. Once the order has been placed, the customer can complete payment using their mobile phone, making the entire ordering and payment experience quick and convenient.

How do Guaranteed Payments work?+

Once a customer has placed their order with DineLine AI, they can be sent a secure payment request to their mobile phone. The customer completes the payment, and the restaurant is notified when payment has been received so the order can be prepared.

Can I require customers to pay before I prepare their order?+

Yes. You can configure Guaranteed Payments so that payment must be received before the restaurant begins preparing the order. This gives you greater protection against unpaid orders, fake orders and no-shows. Alternatively, you can choose to allow selected orders to proceed without prepayment.

Can I customise what DineLine says during a call?+

Yes. You can customise what DineLine says at selected points throughout the call flow, allowing the experience to better match your restaurant, brand and operating procedures.

What parts of the call can I customise?+

You can tailor messaging at key stages of the call, including greetings, order instructions, pickup and delivery questions, payment messaging, order confirmation, wait-time information and closing messages.

Can DineLine send different parts of an order to different kitchens?+

Yes. Menu items can be assigned to specific kitchens or preparation stations. When an order is placed, DineLine automatically separates the relevant items and sends them to the correct printer.

Can I choose which printer each menu item is sent to?+

Yes. Menu items can be configured to route to their appropriate kitchen, bar or preparation-area printer, so each team receives the right items without having to manually separate the order.

Is DineLine a complete standalone voice ordering system?+

Yes. DineLine is a complete, end-to-end voice ordering system built for restaurants, from answering the call and taking the order through to payment and kitchen printing.

Does DineLine need to integrate with my POS?+

No. DineLine can operate as a complete standalone system, or integrate with your existing POS and other restaurant technology.

Do I need to replace my existing systems to use DineLine?+

No. DineLine is designed to work alongside the systems you already use, so you can add AI voice ordering without replacing technology that already works for your restaurant.

Can I temporarily make a menu item unavailable?+

Yes. If you run out of an item, you can simply mark it as temporarily unavailable in DineLine. The AI will immediately stop accepting orders for that item and let callers know that it is currently unavailable.

What happens if a customer tries to order an unavailable item?+

DineLine will politely tell the customer that the item is temporarily unavailable and ask them to choose something else. When the item is back in stock, simply make it available again and DineLine can immediately start taking orders for it.

Can I choose the voice my customers hear?+

Yes. DineLine offers a large library of voices with different ages, accents, personalities and speaking styles. You can select a voice that best matches your restaurant's brand and the experience you want your customers to have.

Can I choose a voice that suits my restaurant?+

Absolutely. DineLine has a large range of natural Australian and Aussie voices, so your restaurant can sound local, authentic and familiar to your customers. Choose from different personalities, ages, accents and speaking styles, from relaxed and playful to warm, polished and professional. DineLine can also use natural Australian expressions and vernacular where appropriate, helping the voice genuinely match your restaurant’s personality and style.

Can I have a voice that matches my restaurant's personality?+

Yes. Whether your restaurant is fun and casual, family-oriented, trendy, premium or sophisticated, you can select a voice and conversational style to match. The result is an AI ordering experience that feels much more like an extension of your restaurant's brand.

Let's chat

Get your free two-week trial today.

Then just $3.50 an hour while you're open, free when you're closed. Book a DineLine AI consultant and see exactly how it works for a restaurant like yours.

getstarted@dinelineai.com
Or grab a time that suits you
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