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DineLine AI Wins Support from Restaurateurs for Revolutionising Phone Orders

  • Writer: Harry Jenkins
    Harry Jenkins
  • Jul 9
  • 2 min read

Updated: Jul 28

ADELAIDE, SOUTH AUSTRALIA  — July 9, 2025 — DineLine AI continues to gain rapid traction among leading restaurateurs as it pushes the boundaries of what’s possible in phone-based customer service. Following its recent trial announcement with a major Adelaide venue, the Australian-built platform is now deep in development with some of the city’s most celebrated hospitality minds.


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These restaurateurs are discovering that DineLine offers a customer ordering experience once thought impossible — and even incomprehensible — until now. At the heart of this transformation is the power of DineLine’s custom-built AI voice engine, designed exclusively for restaurants.


Unlike generic call handling tools, DineLine’s AI possesses deep, real-time knowledge of a venue’s full menu. It can instantly recommend dishes based on customer preferences, upsell complementary items, and even highlight specials or dietary options — all at lightning speed and with a natural, human-like voice.


“Most restaurants have never had a staff member who could recall and deliver the full menu like this, let alone in a single phone call,” said one venue owner. “It’s like having your best waiter on the phone, 24/7.”


Restaurateurs are also playing an active role in shaping the product. Their input is fuelling new features designed to surprise and delight phone customers — from personalised greetings to menu suggestions based on previous orders, time of day, or even weather conditions.


While no firm launch date has been set, insiders say DineLine is preparing for a full public release within the next 60 days.


With interest from top-tier venues continuing to grow, it’s clear that DineLine isn’t just building an AI phone agent — it’s pioneering a new era of intelligent, high-conversion customer interactions for the hospitality industry.


 
 
 

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