AI Voice Ordering &
AI Receptionist for Restaurants
DineLine AI is no simple call-answering tool
It's an advanced AI voice ordering system designed specifically for restaurants managing pickup, takeaway, and high-volume phone orders.
Pickup, Delivery and Table Bookings
DineLine answers every call automatically, captures orders accurately, and ensures no customer is left waiting during peak service times. Whether it’s voice ordering for pickup or managing takeaway orders during busy dinner rushes, the system responds naturally and processes requests in real time.
Integrations
Because DineLine is built as a complete restaurant AI system, it integrates with tablets, kitchen printers, POS systems, and SMS confirmations — ensuring the entire workflow runs smoothly from call to kitchen.
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How DineLine Ai Takes Restaurant Phone Orders
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Customer Calls Your Number
They call your existing restaurant number — or your DineLine virtual number.
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DineLine AI Engine Takes the Order
DineLine confirms menu items, quantities, pricing and any customisations, using your own menu data.
Sends order confirmation SMS to your Customer
Once your Customers finishes placing their order by phone, DineLine sends a confirmation SMS .
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Order Displayed on your Tablet
The order is automatically displayed on your POS tabled for acceptance — no missed calls, no confusion.
No hardware? No problem. DineLine can send the order to the kitchen via WhatsApp message instead.
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Sent to Kitchen Printer
To one or many kitchen printers, a hardcopy with all the details including any special one-off customer requests
Book a Demonstration
Learn More About AI Phone Receptionists for Restaurants
Explore detailed guides on:
• How AI handles peak dinner rush
• AI voice ordering accuracy
• Reducing missed calls in restaurants
The DineLine AI
The Power Behind DineLine
At the heart of DineLine is an advanced AI agent modelled on world-leading restaurateurs and hospitality experts. It has been trained in the principles of exceptional customer service—warm, clear, efficient and consistently accurate—so every caller receives an outstanding ordering experience from the very first second.
DineLine AI masters your menu
When your menu is uploaded into the system, it is automatically ingested, structured and analysed. The AI learns every item, option, modifier, allergen, deal and price point—then uses this knowledge to guide customers naturally through the perfect order. It also knows exactly when to upsell or offer relevant add-ons, helping you grow average order value without ever sounding pushy.
Fine-tune your DineLine AI
Change your preferred greeting, tone and restaurant style—ensuring every interaction feels uniquely “you.”
The result: a highly trained, always-available digital team member that delivers fast, friendly, expert phone ordering at a level no human can match—every call, every time.
